Every Client on One Screen
Phones, addresses, family and business relationships, notes, documents and the full history of calls, meetings and letters sit on one record. The answer is in front of you before the caller finishes saying their name.
CRM Software Built in Hawaii for Hawaii Businesses
Nalu CRM is Gohoku's own customer relationship management software, built and supported by our Honolulu team. It keeps every client, every conversation and every follow-up in one place, so anyone in the office can pick up the phone and know exactly who is calling and what was promised. Nalu is priced for a local office rather than a mainland sales department, it connects to Kahevo, our business phone system, and it runs in the cloud or on a server in your own building, whichever your security needs call for.
Connected to Your Kahevo Phone System
When a client rings, their record comes up. Click a number to call them back. The call lands in their history without anyone typing it in, so the record of who spoke to whom keeps itself.
Cloud or On-Premise, Your Choice
Let Gohoku host Nalu for you, or install it on a Windows or Linux server in your office so client data never leaves the building. It is the same software either way.
Pricing That Fits a Hawaii Office
One clear quote based on how many people use it and where it runs. The features on this page are the product, not a ladder of editions where the one you need is always a tier higher.
Calendar, Calls and Follow-Ups
Schedule appointments, calls and next actions against a client, see the day, week or month for one person or the whole office, and start each morning with a list of what is due and what is overdue.
Sensitive Data Encrypted and Audited
Tax IDs, account numbers and uploaded files are encrypted. Roles decide who can see what, protected numbers stay masked until someone with permission reveals them, and every change is recorded with who made it.
Mailing Lists, Labels and Letters
Build a list from a search, then print Avery labels, envelopes or merge letters, one per client or one per household. The mailing is noted on each record automatically.
An Office Knowledge Base
Keep procedures, forms and how-we-do-it notes in a searchable tree of pages beside your client records, with version history, so the answer does not live in one person's head.
Hawaii CRM Software FAQ
With most big-name CRMs the price on the website is only the start. It is charged per person per month, and features such as phone integration, reporting or extra storage sit in higher editions. Nalu CRM is quoted the simple way: tell us how many people will use it and whether you want it in the cloud or on your own server, and we give you one number, with setup, data import and local support stated up front. Call 888-815-0038 for a quote.
Nalu CRM is made to work with Kahevo, the business phone system Gohoku builds and supports. Because the same Honolulu team writes both, the link between them is part of the product instead of a paid add-on from a third company: incoming calls bring up the caller's record, numbers on a record can be dialed with a click, and calls are written into the client's history.
No. Nalu CRM works on its own with any phone service. You can still call from a record on a mobile phone and log the call with one tap. The Kahevo link is there when you want your phones and your client records to work as one system.
Yes. Nalu installs on a Windows or Linux server with Microsoft SQL Server, in your office or your own data center, and staff reach it from a web browser. Your client database stays on hardware you control, inside your own network and your own backups. Gohoku can supply and look after the on-premises server and its backups as well.
Either can be secure, and the right answer depends on your business. On-premise suits offices whose clients, insurers or regulators expect records to stay in the building. Cloud hosting suits teams spread across islands who want nothing to maintain and need to keep working when the office is closed. Nalu protects the data the same way in both: sensitive numbers and files are encrypted, access goes by role, and changes are audited.
Yes. Nalu CRM was designed as a modern replacement for GoldMine, and it has an importer that brings across contacts, history, notes, pending activities and linked documents. For spreadsheets and other systems, Gohoku maps your data and loads it for you, with a trial run you can check before anything is switched over.
Very little. Nalu is designed to feel like a well-made phone app: a home screen that shows what is due today, a search box that finds anyone, and a few clear buttons on each record for call, e-mail, schedule and log. Gohoku walks your team through it when it is installed and stays available afterward.
Yes. Nalu runs in a web browser on a desk, a laptop or a phone, so a Honolulu office, a Maui branch and someone working from home in Hilo all see the same client records and the same calendar. Appointments and due dates are kept on Hawaii time.
Why Nalu CRM Is a Better Fit Than a Mainland CRM
The best-known CRMs are built for large sales teams on the mainland, and it shows: per-seat subscriptions that add up fast, screens full of pipeline charts nobody in a ten-person office reads, and support that goes home while your afternoon in Hawaii is still going. Nalu was built the other way around, from how a real Hawaii office works day to day. It leads with the client relationship, it gives you the choice of keeping your data on your own server, and when you need help you talk to the people who wrote it.
Your CRM and Phone System from One Local Team
Most businesses buy their phones from one company and their CRM from another, then pay a third to connect them. Gohoku builds both. With Nalu CRM and Kahevo together, the phone knows your clients and the client record knows your calls, with one team to call and no finger-pointing between vendors when something needs to change.
Built for Offices Where Trust Matters
Nalu fits businesses that live on long relationships and private information: accounting, tax and financial offices, insurance agencies, law firms and property managers. If your clients hand you their Social Security numbers and account statements, you should be able to say exactly where that data is kept and who has looked at it.
Get a Demo and a Quote from Honolulu
See Nalu CRM with your own kind of client on the screen. We will show you a working day in it, talk through cloud or on-premise for your office, and give you a straight price. Call 888-815-0038 or contact Gohoku to set up a demo.
